Privacy Policy

1. Data Controller

HobbySpace B.V. is responsible for the processing of personal data as described in this privacy policy.

HobbySpace B.V.
Julianastraat 76, 2161RE Lisse, The Netherlands
Email: info@hobbyspace.nl
CoC: 82840156

2. What Data Do We Collect?

We collect the following personal data when you create an account, place an order, or contact us:

• First and last name
• Email address
• Delivery and billing address
• Payment details (processed via our payment provider)
• Order history
• IP address and browser information (via cookies)

3. Why Do We Process Your Data?

We process your personal data for the following purposes:

• Processing and fulfilling your orders.
• Managing your account.
• Responding to your questions and requests.
• Sending transactional emails (order confirmation, shipping notification).
• Complying with legal obligations (e.g. financial record-keeping).

4. Legal Basis for Processing

We process your data on the basis of:

• Performance of a contract — to process and deliver your order.
• Legal obligation — for maintaining financial records.
• Legitimate interest — for fraud prevention and website security.

5. Sharing with Third Parties

We only share your data with third parties to the extent necessary for our services, such as:

• Delivery services (for shipping your order).
• Payment providers (for processing payments).
• Hosting and technical service providers.

We never sell your data to third parties.

6. Retention Period

We do not retain your personal data longer than necessary for the purposes for which it was collected, unless a legal retention obligation applies. Financial data is retained for 7 years in accordance with Dutch tax law.

7. Your Rights

You have the following rights regarding your personal data:

• Access — you can request an overview of the data we process about you.
• Rectification — you can have incorrect data corrected.
• Erasure — you can request deletion of your data.
• Objection — you can object to the processing of your data.
• Data portability — you can request your data in a machine-readable format.

Send your request to info@hobbyspace.nl. We will respond within 30 days.

8. Cookies

Our website uses functional cookies that are necessary for the proper functioning of the webshop (such as session and shopping cart cookies). These cookies do not require consent.

9. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse.

10. Complaints

Have a complaint about how we handle your personal data? You have the right to file a complaint with the Dutch Data Protection Authority at autoriteitpersoonsgegevens.nl.